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Tools of Engagement: Presenting and Training in a World of Social Media

Tom Bunzel
ISBN: 978-0-470-64429-4
E-book
400 pages
August 2010, Pfeiffer
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List of Figures and Tables.

Acknowledgments.

1 Introduction.

2 How the Presentation World Has Changed.

3 Engaging with Social Media.

4 The New Tools of Engagement.

5 Major Social Networks: Twitter and Ning.

6 Crafting a Visual Message.

7 Meeting in Real Time: Using the Power of Now.

8 What Lies Ahead in Global Communication.

Glossary.

About the Author.

Index.