  Questions That Get Results: Innovative Ideas Managers Can Use to Improve Their Teams' Performance
ISBN: 978-0-470-76784-9
Paperback
200 pages
November 2010
US $19.95
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Introduction.
Chapter 1: Questions That Get Results.
Chapter 2: Questions That Manage Your Team.
Chapter 3: Questions That Delegate.
Chapter 4: Questions That Coach.
Chapter 5: Questions That Motivate.
Chapter 6: Questions That Hire.
Chapter 7: Questions That Uncover Goals.
Chapter 8: Questions That Manage Across.
Chapter 9: Questions That Manage Upwards.
Chapter 10: Questions That Develop and Sustain External Business Relationships.
Chapter 11: Questions That Manage Your Career.
Chapter 12: Questions That Assess Opportunities.
Chapter 13: Questions That Manage Your Relationships with Your Kids.
Acknowledgments.
Index.
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