  Harvard Business School Confidential: Secrets of Success
ISBN: 978-0-470-82239-5
Paperback
250 pages
August 2009
US $21.95
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CHAPTER 1 HOW MONEY WORKS.
CHAPTER 2 YOU CAN NEGOTIATE ANYTHING.
CHAPTER 3 SPEAK SO PEOPLE WILL LISTEN.
CHAPTER 4 IT’ S WHO YOU KNOW.
CHAPTER 5 IT IS BIGGER THAN YOU.
PART II OPERATIONS.
CHAPTER 6 PROCESS.
CHAPTER 7 HUMAN RESOURCES.
CHAPTER 8 MARKETING.
CHAPTER 9 SALES.
CHAPTER 10 FINANCE.
PART III STRATEGY.
CHAPTER 11 THE BIG PICTURE.
CHAPTER 12 FILLING IN THE BLANKS.
CHAPTER 13 "PLANS ARE NOTHING. PLANNING I S EVERYTHING".
CHAPTER 14 THE CLASSICS.
CHAPTER 15 FINAL WORDS.
APPENDIX A "WHY" AND "SO WHAT’’.
APPENDIX B KEY INTERVIEWING TECHNIQUES FOR DATA COLLECTION.
APPENDIX C CAGR SHORTCUT.
APPENDIX D CHANGE MANAGEMENT TOOL: DICE.
INDEX.
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