Building People: Sunday Emails from a CEO, Volume 2
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"The job on top is a lonely one. But if you want to lead, you have to be one of the troops too."
"If you have the ability to lead, it will be a waste for the company, society and yourself, if you deny that responsibility."
"If you can't or don't communicate, you can't lead. An uncommunicative leader will not last long."
"The job makes you. You grow on the job. You can outgrow the job or the job can outgrow you."
"A fast decision is better than a right decision. But if a fast decision is wrong, it is better to make a U-turn fast. "
"Human resource is not human capital, unless we invest in it."
"I was trained as an engineer and wanted to be a good professional engineer. I spent many years doing that. I had never thought of becoming a CEO."
"Many of the solutions we arrive at are because there are no better alternatives. We know we just have to make them work for us somehow."
"In solving our many difficult problems, 'application precedes theory'. After we accomplish something, we then begin to think of a theory to explain how and why it works."