Event Planning Ethics and Etiquette: A Principled Approach to the Business of Special Event Management
Beyond that, budgets are on the chopping block and competition for business is tight. In that environment, people often cut not just financial corners, but the ethical ones, too. There's a fine line between innocent perks and inappropriate gifts or kickbacks. Event planners today must navigate a minefield of potentially sticky situations that can easily blow up in their face. Without a professional code, lines of acceptable behavior are easily crossed. And what you do personally can hurt you professionally.
Event Planning Ethics and Etiquette provides event planners with the companion they need to stay out of trouble, keep professional relationships healthy and profitable, avoid the riskier temptations of the lifestyle, and win business in a highly competitive market using ethical business practices.
- Explains how to establish policies and codes of behavior, in the office and onsite at events.
- Offers guidelines on when it is acceptable to accept a gift, what is acceptable, and what is inappropriate.
- Shows how to prepare yourself, as well as your staff, for what to expect, and how to handle the unexpected with business finesse.
- Covers business etiquette in event planning crisis management situations.
- Helps you to avoid putting yourself and your company at personal and professional risk.
- Features real-life examples and situations, and advice on how to handle them with poise and professionalism.
- Includes a list of "Event Planning Do's and Don'ts."
PART ONE: Business Ethics.
Chapter 1: The Ethical Cost of Doing Business.
Event Planner and Supplier Professional Working Relationships.
In-Office Sales Presentations.
Communication Between Planners and Suppliers.
Proposals and Quotes.
Chapter 2: Fair Competition.
Chapter 3: Maintaining Ethical Boundaries.
Business Interactions Between Event Planners and Clients.
Finding the Right Match to Do Business With.
Using Business Discretion.
How to Handle Unethical Behavior.
PART TWO: Business Etiquette.
Chapter 4: Business Etiquette, Protocol and Entertaining: On Your Home Turf.
Out and About.
Out On the Town.
Chapter 5: Business Etiquette, Protocol and Entertaining: Out of Town or Country.
PART THREE: Codes of Conduct.
Chapter 6: Codes of Conduct in the Office: Clients, Suppliers and Planners.
Chapter 7: Codes of Conduct On Site: Clients, Suppliers and Planners.
Pre-Event Meetings (Pre-cons).
On-Site Event Orchestration.
Client, Supplier and Planner Codes of Conduct.
Chapter 8: Codes of Conduct on Site: Event Planning Crisis Management.
Guest Safety and Security.
Event Fulfillment, Safety and Security.
ABCs of Event Planning Crisis Management.
Recap of the ABCs of Event Planning Crisis Management.
Chapter 9: Event Planning Ethics, Etiquette and Essentials A-Z.
Chapter 10: Event Planning Dos and Don'ts: How to Develop In-Office and On-Site Ethics and Business Etiquette Policies.
Highly skilled in staging events that are strategically designed to be one-of-kind experiences and a master of transforming the energy of an event environment by engaging the senses with trademark primary design principles, Allen has worked closely with CEOs, CFOs, presidents and their executive staff around the globe to create, implement and oversee their corporate and social business events.
The many diverse events that Allen has designed and executed extend from complex one-day events to elaborate arrangements of theme productions taking place over the course of a week. These events ranged from very exclusive VIP events to multimillion-dollar, multimedia fantasy extravaganzas including seven new-car product launches and involved high-tech stage and show productions.
Allen, and her 2jproductions (www.2jproductions.com) partner, Joe Shane, are now bringing their dynamic creative energy, innovative style and perceptive insight to home, life and lifestyle design and world class resorts around the world through Sensual Home Living (www.sensualhomeliving.com) and other initiatives.
· Offers guidelines on when it is acceptable to accept a gift, what is acceptable, and what is inappropriate.
· Shows how to prepare yourself, as well as your staff, for what to expect, and how to handle the unexpected with business finesse.
· Covers business etiquette in event planning crisis management situations.
· Helps you to avoid putting yourself and your company at personal and professional risk.
· Features real-life examples and situations, and advice on how to handle them with poise and professionalism.
· Includes a list of "Event Planning Do's and Don'ts."
Marta Pawych, CMM, CMP, CSEP
Director Meetings, Events & Sponsorships
Human Resources Professionals Association of Ontario
"The importance of developing long-term relationships between planners and suppliers is driven home in this outstanding book on ethics and business etiquette in the events industry. The reader is taken through scenarios that point out areas of ethical lapses that are often just considered as 'the cost of doing business.' Advice is given on how to choose relevant gifts that are appropriate, and not construed as a bribe or a kickback. From business meals to familiarization trips, there is practical advice on accepting or refusing perks. This is an extremely timely and much-needed book."
Patti J. Shock
Professor and Chair
Tourism and Convention Administration Department
Harrah College of Hotel Administration
University of Nevada, Las Vegas
"The goal of the Convention Industry Council is to advance the professionalism of the meeting, convention, and exhibition industry. Judy Allen's book on ethics and etiquette for event planning certainly supports this mission. We salute her efforts. In today's competitive business environment, it is now more important than ever to distinguish yourself and your company with ethical business practices. Business relationships based on mutual trust and honest business practices will weather any economic storm and build a successful future for all involved."
Mary E. Power
Convention Industry Council
"Ethics and etiquette are the ultimate foundation of event planning. This book outlines all of the criteria necessary for each and every event planner to be a success. The relevancy of this information has never been more important in the industry than it is today. My thanks to Judy Allen."
Mary Lou Josey
Coordinator, Event Management Certificate Program
"The study and discussion of ethics is both intriguing and valuable, especially in the ever-expanding special events industry. Judy Allen's book, Event Planning Ethics and Etiquette, addresses many areas of this fascinating topic. I welcome a book that provokes special events professionals to examine their opinions and beliefs on ethics, etiquette, and accepted business practices."
David L. Spear, CSEP
Classic Effects by Events, Inc.
President, International Special Events Society (ISES)