  Stop, Ask, and Listen: Proven Sales Techniques to Turn Browsers Into Buyers, 2nd Edition
ISBN: 978-0-470-83367-4
Paperback
192 pages
March 2004
US $24.95
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Introduction.
Chapter One: The GUEST Approach to Selling.
Chapter Two: Powering Up Your Personal Attitude.
Chapter Three: Greeting Your Customer.
Chapter Four: Uncovering the Customer’s Needs.
Chapter Five: Explaining the Product.
Chapter Six: Solving Objections.
Chapter Seven: Telling the Customer to Buy.
Chapter Eight: Selling to the Opposite Sex.
Chapter Nine: Maximizing Your Sales Opportunities.
Chapter Ten: Harnessing the Power of Goals to Achieve Sales Success.
Appendix 1: A-Z Qualifying.
Appendix 2: 100 Ways to Increase Your Sales.
Appendix 3: A Blueprint for Success.
A Final Comment.
Index.
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