 Managing Workplace Stress: A Best Practice Blueprint
ISBN: 978-0-470-84287-4
Paperback
160 pages
April 2002
US $49.94
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Series Foreword by Digby Jones.
About the Authors.
Introduction.
What is Stress?
How to Recognise Workplace Stress.
The Cost of Stress.
What Effect Does Stress Have on Performance and Productivity?
Quantifying the Stress Problem.
Gaining a Deeper Understanding - Stress Surveys.
Running a Stress Survey.
Interpreting the Information.
What Do I Do About the Issues?
Levels of Intervention.
Summary.
Glossary.
Appendix.
