"This book is a comprehensive guide to getting the best out of simulation; it will be invaluable as both a student text and as support for users in business. It combines pragmatic guidance with the necessary theoretical basis to underpin a successful approach to simulation projects. A good foundation book for newcomers to the technique and also as a reference for the more experience practitioner. The book includes examples to better explain the technical issues and is written in an easy and accessible style." Geoff Hook, Consulting Projects Director, Lanner Group. Lanner Group are the developers of the WITNESS range of simulation products.

"The success of a simulation study depends on the adopted simulation tools, use and understanding of statistical methods and adequate management skills. The latter skills refer to the integrative use of tools and statistics within a project frame. This book addresses just these skills, building on the latest scientific insights and as such is a significant help for practitioners and students in mastering their simulation studies and providing adequate answers to the questions posed." Durk-Jouke van der Zee, Assistant Professor, Production Systems Design Group, Faculty of Management and Organization, University of Groningen