 Making Scorecards Actionable: Balancing Strategy and Control
ISBN: 978-0-470-84871-5
Hardcover
320 pages
March 2003
US $65.00
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Preface.
Acknowledgements.
Scorecards 10 Years On–Fading Fad or Maturing Management?
Scorecards in Use.
Skandia's Experience from Navigating into the Future.
Case Histories.
Challenges.
Visualizing Strategies in Maps.
Using Scorecards to Boost a Strategy-Grounded Dialogue.
Assigning Roles and Responsibilities for Operating Scorecards.
Connecting Strategic Intent: Designing Interfaces Between Scorecards.
How to Balance the Incentive System.
Using IT to Leverage the Scorecard.
Prospects: BSC as a Tool for Modern Management.
Notes.
References.
Index.
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