Preface to the fourth edition.

1. Old and new selection methods
We’ve always done it this way.

2. Job description and job analysis
If you don’t know where you’re going, you’ll end up somewhere else.

3. The interview
I know one when I see one.

4. References and ratings
The eye of the beholder.

5. Weighted application blanks and biodata
How old were you when you learned to swim?

6. Tests of mental ability
‘a. . .man of paralysing stupidity. . .’

7. Personality tests
Total awareness of bottom-line vitality.

8. Assessment centers
Does your face fit?

9. Work samples and other methods
Education, work samples, physique, in trays, T & E ratings, drug use testing and self-ratings.

10. Validity
How do you know it works?

11. Criteria of productivity
We don’t know what we’re doing, but we’re doing it very carefully.

12. Minorities, fairness and the law
Getting the numbers right.

13. The value of good employees
The best is twice as good as the worst.

14. Conclusions
Calculating the cost of smugness.

References.

Index.