Scenarios, Stories, Use Cases: Through the Systems Development Life-Cycle
- Extending the scenario method beyond interface design, this important book shows developers how to design more effective systems by soliciting, analyzing, and elaborating stories from end-users
- Contributions from leading industry consultants and opinion-makers present a range of scenario techniques, from the light, sketchy, and agile to the careful and systematic
- Includes real-world case studies from Philips, DaimlerChrysler, and Nokia, and covers systems ranging from custom software to embedded hardware-software systems
Biographies and Photographs.
Part I: Overview.
Chapter 1. Introduction: Scenarios in System Development.
Chapter 2. Scenario-Based Approaches.
Part II: Scenarios through the System Life-Cycle: Techniques.
Chapter 3. Scenarios in Requirements Discovery.
Chapter 4. Scenarios for Innovation: Developing Scenario-Based User Needs Analysis (SUNA).
Chapter 5. Running a Use Case/Scenario Workshop.
Chapter 6. Alternative World Scenarios to Assess Requirement Stability.
Chapter 7. Negative Scenarios and Misuse Cases.
Chapter 8. Authoring Use Cases.
Chapter 9. Systematic Scenario Walkthroughs with Art-Scene.
Chapter 10. The Role of Scenarios in Contextual Design: From User Observations to Work Redesign To Use Cases.
Chapter 11. A Scenario-Based Design Method Human-Centred Interaction Design.
Chapter 12. Use Case-Based Software Development.
Chapter 13. User Stories in Agile Software Development.
Chapter 14. Use Cases, Test Cases.
Chapter 15. Project Stories: Combining Life-Cycle Process Models (Andrew Farncombe).
Part III: Scenarios in Action: Case Studies.
Chapter 16. Story Use and Reuse in Automotive Systems Engineering.
Chapter 17. Use and Misuse Cases in Railway Systems.
Chapter 18. Scenarios in Air Traffic Control (ATC).
Chapter 19. Scenarios and Quality Requirements in Telecommunications.
Chapter 20. Scenarios in Rail Rolling Stock with Reveal.
Chapter 21. Evaluating Scenarios by Simulation.
Part IV: The Way Ahead.
Chapter 22. Putting Scenarios into Practice.
Chapter 23. Teaching Computer Scientists to Make Use.
Chapter 24. What Scenarios (Still) Aren't Good For.
Chapter 25. The Future of Scenarios.
Appendix 1: Scenario-Based System Development Templates.
Appendix 2: Exercises.
Appendix 3: Answers to Exercises.
Neil Maiden is a Reader and Head of the Centre for Human-Computer Interface Design, in City University's School of Informatics, London UK. He is co-founder and treasurer of the British Computer Society Requirements Engineering Specialist Group.