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Kellogg on Marketing, 2nd Edition

Alice M. Tybout (Editor), Bobby J. Calder (Editor), Philip Kotler (Foreword by)
ISBN: 978-0-470-87763-0
E-book
448 pages
August 2010
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Foreword.

Thinking About Marketing (Philip Kotler).

Preface (Alice M. Tybout and Bobby J. Calder).

Acknowledgments.

Section One: Developing a Marketing Strategy.

Chapter 1: Creating Customers and Shaping the Competitive Game (Gregory S. Carpenter).

Chapter 2: Identifying Market Segments and Selecting Targets (Alice M. Tybout and Kent Grayson).

Chapter 3: Marketing Research and Understanding Consumers (Bobby J. Calder).

Chapter 4: Developing a Compelling Brand Positioning (Alice M. Tybout and Brian Sternthal).

Chapter 5: Writing a Brand Positioning Statement and Translating It into Brand Design (Bobby J. Calder).

Chapter 6: Creating and Managing Brands (Alice M. Tybout and Gregory S. Carpenter).

Section Two: Implementing the Strategy.

Chapter 7: Making the Brand Come Alive within Your Organization (Lisa Fortini-Campbell).

Chapter 8: The Sandwich Strategy: Managing New Products and Services for Value Creation and Value Capture (Dipak C. Jain).

Chapter 9: Pricing for Profit (Lakshman Krishnamurthi).

Chapter 10: Advertising Strategy (Dereck D. Rucker and Brian Sternthal).

Chapter 11: Marketing Channel Design and Management (Anne T. Coughlan).

Chapter 12: Building a Winning Sales Force (Andris A. Zoltners, Prabhakant Sinha, and Sally E. Lorimer).

Section Three: Perspectives on Contemporary Issues in Marketing.

Chapter 13: Marketing to Consumers at the Bottom of the Pyramid (Bobby J. Calder, Richard Kolsky, and Maria Flores Letelier).

Chapter 14: The New Influence of Social Media (Lakshman Krishnamurthi and Shyam Gopinath).

Chapter 15: From the Wheel to Twitter: Where Do Innovations Come From? (David Gal).

Chapter 16: Brand-Led Innovation (Bobby J. Calder and Edward S. Calder).

Chapter 17: Managing Product Assortments: Insights from Consumer Psychology (Ryan Hamilton and Alexander Chernev

Chapter 18: Goal-Driven Marketing Research: The Answer to a Shrinking Budget (Angela Y. Lee).

Chapter 19: Aligning Sales and Marketing to Enhance Customer Value and Drive Company Results (Andris A. Zoltners, Prabhakant Sinha, and Sally E. Lorimer).

Chapter 20: Creating Superior Value By Managing the Marketing–Operations Management Interface (Anne T. Coughlan and Jeffrey D. Shulman).

Index.