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The Trainer's Handbook of Leadership Development: Tools, Techniques, and Activities

ISBN: 978-0-470-88603-8
280 pages
September 2011, Pfeiffer
The Trainer
In the fast-paced global environment of the 21st century, the need for effective leaders has never been greater. This book provides a variety of tools and techniques for developing leadership competencies and characteristics. Organized according to fifty empirically based competencies and characteristics, each feature is introduced with a clear definition and a discussion of its importance and application. Featuring dozens of activities and other resources to help enhance the skills of today's leaders and high-potentials, this book is a primary resource for Training and HR professionals.
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About the Author ix

1 introduction 1

2 leadership competencies and characteristics 5

3 designing a leadership development program 23

Chapter Three Activities A Checklist for Effective Leadership 31

Nature or Nurture? 33

Traits of Effective Leaders 34

Words to Lead By 36

4 increasing awareness—self and others 37

Chapter Four Activities Being Real 38

Developing Courage 40

Developing Cultural Intelligence 43

Doing It Differently 47

Do the Right Thing 49

Fired Up! 53

Heroes and Heroines 56

Living Your Values 59

Mirror, Mirror 64

Modeling the Way 68

Permission or Forgiveness? 71

Risk Attitudes Inventory 73

The Balancing Act 79

Values Collage 84

What Is It Like? 86

Who Am I? 91

5 communicating and influencing 97

Chapter Five Activities Active Listening Responses 98

Active Observation 101

Common Ground 103

Confl icting Agendas 109

Giving Feedback 114

Listening Self-Awareness Assessment 118

Mixed Messages 124

Picture This 130

The Art of Asking Questions 132

The Art of Infl uencing 135

What Do You Mean? 137

6 motivating and engaging 141

Chapter Six Activities Embracing Change 142

Empowering Others 144

Fair or Equal? 148

How to Present Change to Employees 150

Leading Change 155

Make Them Laugh 158

Showing Appreciation 162

Tell Me a Story 164

What Do Your Employees Value? 167

7 developing and managing 171

Chapter Seven Activities Applying Your Coaching Skills 172

Creating a Team Identity 175

Delegation Case Study 177

Delegating Effectively Self-Assessment 181

Delegation Process 185

Describing Behavior 192

Performance Management Skills Checklist 194

Stopping the Blame Game 198

Team Models 201

The Magic of Mentoring 205

What Do You Expect? 207

What Mentors Do 212

8 increasing leadership effectiveness 217

Chapter Eight Activities Bouncing Back 218

Distinguishing Behaviors 220

Employee Development Decisions 223

Figure It Out 227

Innovation or Creativity? 230

Into the Future 232

Making the Right Call 235

Networking Checklist 239

On Target 242

Setting Priorities 247

Things We Have in Common 250

Trust Me 252

References 255

Index 257

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Karen Lawson is a consultant, speaker, author, and founder and president of Lawson Consulting Group, Inc., specializing in organization and management development as well as executive coaching. She is a professor at Arcadia University in the International MBA program. She regularly presents at professional conferences in the United States, Asia, and Europe.

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