Play to Win: The Nonprofit Guide to Competitive StrategyISBN: 978-0-470-88967-1
Paperback
240 pages
April 2010, Jossey-Bass
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Preface: Why a Book About Nonprofit Competition?
Acknowledgments.
The Authors.
PART ONE: UNDERSTANDING COMPETITION IN THE NONPROFIT SECTOR.
1. The Limits of Collaboration.
2. Competition Out of the Closet.
3. The Competitive Continuum.
PART TWO: ASSESSING YOUR COMPETITIVE POSITION.
4. Your Organization’s Competitive Position.
5. Competing with Individual Organizations.
6. Benchmarking Against the Field.
PART THREE: DEVELOPING COMPETITIVE STRATEGIES.
7. Customers.
8. Third-Party Payers.
9. Human Resources.
10. The Media and the Public at Large.
Conclusion: Awakening to Competitive Strategy.
References.
Additional Resources.
Index.
