Leading Organization Design: How to Make Organization Design Decisions to Drive the Results You Want
November 2010, Jossey-Bass
Praise for Leading Organization Design
"Designing organizations for performance can be a daunting task. Kesler and Kates have done an admirable job distilling the inherent complexity of the design process into manageable parts that can yield tangible results. Leading Organization Design provides an essential hands-on roadmap for any business leader who wants to master this topic." Robert Simons, Charles M. Williams Professor of Business Administration, Harvard Business School
"Kesler and Kates have encapsulated their wealth of knowledge and practical experience into an updated model on organizational design that will become a new primer on the subject." Neville Isdell, retired chairman and CEO, The Coca-Cola Company
"In today's world of global business, organizational design is a critical piece of long-term success. Kesler and Kates have captured multiple approaches to optimize global opportunities, while highlighting some of the keys to managing through organizational transition. A great read for today's global business leaders." Charles Denson, president, Nike Brand
"Leading Organization Design has some unique features that make it valuable. It is one of the few and certainly only recent books to take us through an explicit process to design modern organizations. This is accomplished with the five-milestone process. The process is not a simple cookbook. Indeed, the authors have achieved a balance between process and content. In so doing, Kesler and Kates show us what to do as well as how to do it."Jay Galbraith, from the Foreword
"Sheds light on the challenges of organization design in a complex enterprise and more importantly provides aninsightful and practical roadmap for business decisions."Randy MacDonald, SVP, human resources, IBM
Introduction: Why Organization Design.
1. The Five Milestones.
Milestone One: Business Case and Discovery.
2. Clarify the Strategic Priorities.
3. Define the Case for Change.
4. Set the Design Criteria.
Milestone One Summary: Business Case and Discovery.
Milestone Two: Strategic Grouping.
5. Use the Six Design Drivers.
6. Choose the Best Grouping Option.
7. Embrace the Matrix.
Milestone Two Summary: Strategic Grouping.
Milestone Three: Integration.
8. Design for Operating Governance.
9. Allocate Power in the Matrix: A Case Study in Governance.
10. Redesign Functions to Be Integrators
Milestone Three Summary: Integration.
Milestone Four: Talent and Leadership.
11. Design the Leadership Organization.
12. Make the Right Talent Choices.
Milestone Four Summary: Talent and Leadership.
Milestone Five: Transition.
13. Set the Implementation Plan.
14. Navigate the Transition.
Milestone Five Summary: Transition.
Conclusion: Organization Design in Action.
15. Roles, Involvement, and the Project Timeline.
16. The Design Charette.
17. Conclusion: Learning to Lead Organization Design.
About the Authors.
The authors are managing partners at Kates Kesler Organization Consulting. The organization design approach and tools they have developed together and with Jay Galbraith have become the standard internal design methodology used in dozens of major corporations around the world.
Greg Kesler has consulted with corporations worldwide for over twenty years on organization design, executive talent management, and HR planning. He has published many articles and book chapters on organization design and succession planning and is on the editorial board of People & Strategy journal.
Amy Kates helps leaders and teams assess organizational issues, reshape structures and processes, and build depth of management capability. She is coauthor of two books with Jay Galbraith and an editor of People & Strategy. She teaches organization design at Cornell University, the DTU Executive School of Business (Denmark), and in client-specific programs.