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E-book

Leading Change Step-by-Step: Tactics, Tools, and Tales

ISBN: 978-0-470-91527-1
224 pages
November 2010, Jossey-Bass
Leading Change Step-by-Step: Tactics, Tools, and Tales (0470915277) cover image
A practical, step-by-step guide to leading change efforts for sustainable results

Leading Change Step-by-Step offers a comprehensive and tactical guide for change leaders. Spiro's approach has been field-tested for more than a decade and proven effective in a wide variety of public sector organizations including K-12 schools, universities, international agencies and non-profits. The book is filled with proven tactics for implementing change successfully, with helpful tools to put change efforts into practice (including forms, rubrics, and helpful questions to ask). Also included are success stories that show how this approach has been used effectively in 22 states and internationally. The tools reveal how the leader analyzes situations, identifies the groups needed to get desired results, and works with them effectively to do so.

  • Includes engaging self-analyses for leaders to inform their leadership when putting in place a change initiative
  • Jody Spiro is an experienced leader of systems change for public, nonprofit, and private sector organizations
  • Offers information on assessing a situation, engaging stakeholders, planning "early wins," minimizing resistance, building a supportive culture and much more

This important resource shows how to translate a vision of a sustainable educational reform into a series of coordinated action steps.

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Acknowledgments.

About the Author.

Introduction The Essentials of Leading Change Step-by-Step.

Step One Determining Your Change Strategy—and Making Your Plan.

Tactics.

Essential Elements.

Common Mistakes to Avoid.

Tool: Strategy/Action Aligner.

Tales.

Step Two Assessing Readiness—Where You Are Isn’t Necessarily Where They Are.

Tactics.

Essential Elements.

Common Mistakes to Avoid.

Tool: Readiness Rubrics.

Tales.

Step Three Analyzing the Stakeholders—Who Cares? Why? and What Can They Do About It?

Tactics.

Essential Elements.

Common Mistakes to Avoid.

Tool: Stakeholder Strategizer.

Tales.

Step Four Minimizing Resistance—While Maximizing Your Tolerance for It.

Tactics.

Types of Resistance.

Essential Elements.

Common Mistakes to Avoid.

Tool: Resistance Reducer.

Tales.

Step Five Securing a Small, Early Win—Turning the Tide Toward the Results You Want.

Tactics.

Essential Elements.

Common Mistakes to Avoid.

Tool: Early Win Wonder.

Tales.

Step Six Engaging the Key Players in Planning—Achieving Collaboration Without Disintegration.

Tactics.

Essential Elements.

Common Mistakes to Avoid.

Tool: Collaborative Planning Parameters.

Action Planning Sheet.

Tales.

Step Seven Scaling and Sustaining—or All Your Effort Will Be for Naught.

Tactics.

Essential Elements.

Common Mistakes to Avoid.

Tool: Scale and Sustainability Score Sheet.

Tales.

Step Eight Monitoring and Continuously Improving—Taking Advantage of the Changes You Will Encounter.

Tactics.

Essential Elements.

Common Mistakes to Avoid.

Tool: The 3 R’s: Review, Revise, Repeat.

Tales.

Conclusion Using the Tactics and Tools to Make a Real Difference.

Appendix Sample Completed Tools.

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Jody Spiro, Ed.D., has worked extensively with nonprofits, governments, universities, districts, and schools in the U.S. and abroad on leading change. Currently she serves as adjunct professor at NYU's Wagner Graduate School of Public Service and senior program officer at The Wallace Foundation.

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