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The Dynamics of Conflict Resolution: A Practitioner's Guide

Bernard Mayer
ISBN: 978-0-470-93246-9
E-book
288 pages
September 2010, Jossey-Bass
US $38.99 Purchase This E-book

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This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.