Management For Dummies, 2nd Edition

Part I: So You Want to Be a Manager.

Chapter 1: You’re a Manager – Now What?

Chapter 2: Lead, Follow or Get Out of the Way.

Part II: Managing People.

Chapter 3: Making the Million-Pound Decision: Recruitment and Selection.

Chapter 4: Inspiring Employees to Better Performance.

Chapter 5: Coaching, Mentoring and Development.

Part III: Making Things Happen.

Chapter 6: Setting Goals and Targets.

Chapter 7: Being an Expert at Performance Appraisal and Management.

Chapter 8: Being an Expert Manager within Your Environment.

Part IV: Working with (Other) People.

Chapter 9: Knowing and Understanding Your Stakeholders.

Chapter 10: Communicating Effectively.

Chapter 11: Working Together in Teams and Groups.

Chapter 12: Managing Flexible Workers.

Part V: Tough Times for Tough Managers.

Chapter 13: Understanding and Managing Risk.

Chapter 14: Dealing with Ethics and Offi ce Politics.

Chapter 15: Managing Change at Work.

Chapter 16: Setting Standards and Enforcing Them: Employee Discipline.

Chapter 17: Handling Resignations, Dismissals and Redundancies.

Part VI: Tools and Techniques for Managing.

Chapter 18: Budgeting and Accounting.

Chapter 19: Harnessing the Power of Technology.

Chapter 20: Formulating Strategies for Being a Global Manager.

Chapter 21: Keeping Track of Management Trends.

Part VII: The Part of Tens.

Chapter 22: Ten Common Management Mistakes.

Chapter 23: Ten Common Management Myths.

Chapter 24: Ten Great Ways to Engage Your Employees (and Keep Them Engaged!).

Chapter 25: Ten (Plus Two) Classic Business Books You Need to Know About.

Index.