 Business Systems Engineering: Managing Breakthrough Changes for Productivity and Profit
ISBN: 978-0-471-01884-1
Hardcover
304 pages
December 1994
US $39.95
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Learning: The Root of Change.
Innovation Seeks Productivity.
FOUNDATION OF BUSINESS SYSTEMS ENGINEERING.
Definition of Business Systems Engineering.
Elements of Business Systems Engineering.
TOOLS OF BUSINESS SYSTEMS ENGINEERING.
Process Analysis Measures Performance.
Benchmarking Introduces New Perspectives.
Information Technology Provides Enablers.
Policy Deployment Fosters Teamwork.
APPLICATIONS OF BUSINESS SYSTEMS ENGINEERING.
Engineering Product Design: Creating Competitiveness in the Automotive Industry.
Engineering Manufacturing Systems: The Bandit Line at Motorola.
Engineering Customers Service: The Compaq Response to the Attack by Dell.
Engineering the Office: A Paperless Factory at USAA.
MAKING IT HAPPEN.
Lessons Learned from Engineering Business Systems.
An Invitation to Engineer Your Business System.
Chapter Notes.
Reengineering Bibliography.
Index.
Innovation Seeks Productivity.
FOUNDATION OF BUSINESS SYSTEMS ENGINEERING.
Definition of Business Systems Engineering.
Elements of Business Systems Engineering.
TOOLS OF BUSINESS SYSTEMS ENGINEERING.
Process Analysis Measures Performance.
Benchmarking Introduces New Perspectives.
Information Technology Provides Enablers.
Policy Deployment Fosters Teamwork.
APPLICATIONS OF BUSINESS SYSTEMS ENGINEERING.
Engineering Product Design: Creating Competitiveness in the Automotive Industry.
Engineering Manufacturing Systems: The Bandit Line at Motorola.
Engineering Customers Service: The Compaq Response to the Attack by Dell.
Engineering the Office: A Paperless Factory at USAA.
MAKING IT HAPPEN.
Lessons Learned from Engineering Business Systems.
An Invitation to Engineer Your Business System.
Chapter Notes.
Reengineering Bibliography.
Index.
