WILEY

KNOWLEDGE FOR GENERATIONS

WILEY - KNOWLEDGE FOR GENERATIONS

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Quality Restaurant Service Guaranteed: A Training Outline
ISBN: 978-0-471-02852-9
Hardcover
224 pages
July 1998
US $80.00 Add to Cart

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  • Description
  • Table of Contents
  • Author Information
Quality Service Success Stories.

The Keys to Success.

The Quality Service Customer.

Capturing Market Share.

The Successful Service Experience.

Delivering Quality Service.

Creating Quality Service.

Guaranteeing Quality Service.

Bibliography.

Index.