 Customer-Driven Strategy: Winning Through Operational Excellence
ISBN: 978-0-471-13217-2
Hardcover
304 pages
September 1992
US $46.50
 Add to Cart
This price is valid for United States. Change location to view local pricing and availability. This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 1-2 days delivery time for paperbacks, and 3-5 days for hardcovers. The book is not returnable.
|
Is Your Company at Risk?
Strategic Planning--What, Why, Where, and Who.
Breaking the Rules: Zero Trade-Offs.
Customers--The Reason for Being.
People--The Heart.
New Products--The Lifeblood.
Continuous Improvement--The Conscience.
Tactical Planning and Control--The Central Nervous System.
Facilities and Equipment--The Muscle and Bone, Part I. Supply Chain--The Muscle and Bone, Part II.
Measurements--The Vital Signs.
Customer-Driven Strategy--The Brain.
Appendices.
Notes.
Index.
Strategic Planning--What, Why, Where, and Who.
Breaking the Rules: Zero Trade-Offs.
Customers--The Reason for Being.
People--The Heart.
New Products--The Lifeblood.
Continuous Improvement--The Conscience.
Tactical Planning and Control--The Central Nervous System.
Facilities and Equipment--The Muscle and Bone, Part I. Supply Chain--The Muscle and Bone, Part II.
Measurements--The Vital Signs.
Customer-Driven Strategy--The Brain.
Appendices.
Notes.
Index.
