 Fulfilling Customer Needs: A Practical Guide to Capacity Management
ISBN: 978-0-471-18092-0
Hardcover
240 pages
June 1998
US $120.00
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Answering the Voice of the Customer.
Work Flows, Scheduling, and Budgeting.
Resource Management.
Process Capacity Planning.
Optimization Strategies.
Spc for Capacity Control.
Measuring Success.
Index.
Work Flows, Scheduling, and Budgeting.
Resource Management.
Process Capacity Planning.
Optimization Strategies.
Spc for Capacity Control.
Measuring Success.
Index.
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