 How Organizations Work: Taking a Holistic Approach to Enterprise Health
ISBN: 978-0-471-20033-8
Hardcover
240 pages
January 2002
US $32.95
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Foreword.
Acknowledgments.
Chapter 1: Exploring the New Enterprise Model.
Chapter 2: Understanding the External Business Environment.
Chapter 3: Leading the Enterprise.
Chapter 4: Creating Strategic Alignment.
Chapter 5: Rethinking Business Processes.
Chapter 6: Setting Goals and Measuring Progress.
Chapter 7: Reframing Culture.
Chapter 8: Managing Human Capabilities.
Chapter 9: Leveraging Information and Knowledge.
Chapter 10: Putting Organization Structure in Its Place.
Chapter 11: Resolving Business Issues.
Chapter 12: Putting It All Together.
Index.
Acknowledgments.
Chapter 1: Exploring the New Enterprise Model.
Chapter 2: Understanding the External Business Environment.
Chapter 3: Leading the Enterprise.
Chapter 4: Creating Strategic Alignment.
Chapter 5: Rethinking Business Processes.
Chapter 6: Setting Goals and Measuring Progress.
Chapter 7: Reframing Culture.
Chapter 8: Managing Human Capabilities.
Chapter 9: Leveraging Information and Knowledge.
Chapter 10: Putting Organization Structure in Its Place.
Chapter 11: Resolving Business Issues.
Chapter 12: Putting It All Together.
Index.
