The Role of Statistics in Business and Industry

"This book is not just of interest to statisticians, but may be even more valuable to professionals outside of our area, such as managers and engineers, who are frequently involved in data-based decisions... I appreciate the authors’ strategy to motivate statistical tools by first posing the business problem or industrial question of interest. Every chapter of the book concludes with a summary of “Major Takeaways” and a set of useful and stimulating discussion questions. The book can also serve as a resource for aspiring statisticians, providing insight into the daily work of our profession." (The American Statistician, August 2009)

"With its emphasis on real-world problems and applications, this is a good handbook for all statisticians in the manufacturing field. It also could be used in graduate or industrial training classes." (Quality Progress, April 2009) 

"This book is meaningful, relevant and valuable to students, educators, technical professionals, managers and executives in their quest to field highly-reliable products, services and organizations to meet the challenges of today’s marketplace." (Journal of Quality Technology Vol. 41, No. 2, April 2009)

"Undergraduate students will find valuable connection points with the basic theory they are learning while manufacturing the managers overseeing projects on statistics will find valuable enlightenment here." (MAA Reviews, December 31, 2008)

"This book is a unique resource guide that addresses relevant problems and case studies in the areas of business and industry prior to any discussion of the statistical methods necessary to resolve these problems. Highly recommended.(CHOICE, December 2008)