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King Arthur's Round Table : How Collaborative Conversations Create Smart Organizations

ISBN: 978-0-471-23772-3
288 pages
January 2003
King Arthur

Description

Your organization functions and grows through conversations–face-to-face and electronic, from the mailroom to the boardroom. The quality of those conversations determines how smart your organization is. This revelatory book shows you how the Round Table of Arthurian legend can help foster collaboration and transform today’s world of business, nonprofits, and government.

"When I want a group to work effectively, I turn immediately to my colleague of thirty-five years, David Perkins. This book is a distillation of his knowledge and wisdom."
–Howard Gardner
author of Frames of Mind: The Theory of Multiple Intelligences and Intelligence Reframed

"David Perkins applies his wit and inventive mind to create a fresh perspective on the world of collaboration in organizations. His archetypes and toolboxes offer valuable insights to anyone facing the challenges of collaborative problem solving."
–David Straus
author of How to Make Collaboration Work

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Table of Contents

Acknowledgments.

CHAPTER 1: KING ARTHUR’S DREAM.

A Smarter Table.

Putting Our Heads Together.

Power to the People.

Cooling Down Conflict.

Team Intelligence.

From Camelot to Reality.

CHAPTER 2: ORGANIZATIONS ARE MADE OF CONVERSATIONS.

Ernesto’s Truth.

ImageTech and VisionTech.

How Round Is Your Table?

Process Smart and Deciding Smart.

People Smart and the Language of Actions.

The Usual Suspects.

Two Archetypes of Negotiation.

Contact Architecture.

CHAPTER 3: YAKETY YAK AND FEEDBACK.

Yakety Yak, 1958.

The Dilemma of Feedback.

Three Faces of Feedback.

Which Style When?

A Feedback Camelot.

Four Brands of Better Feedback.

Findings from the Feedback Front.

Who to Whom.

Here There Be Dragons.

CHAPTER 4: THE DIFFICULTIES OF BEING OF ONE MIND.

Mind Melds.

What Is Intelligence?

Difficulty 1: The Five-Brain Backlash.

Difficulty 2: Cognitive Oversimplification.

Difficulty 3: Emotional Oversimplification.

Difficulty 4: Regression in the Face of Stress.

Difficulty 5: The Domino Effect.

Difficulty 6: The Power Advantage.

Are We Ready to Give Up Yet?

CHAPTER 5: FROM LORDSHIP TO LEADERSHIP.

Policy 113.

What Leaders Do.

Four Forms of Leadership.

Leadership for Intelligence.

Man with a Horn.

Streetwise Street by Street.

Here There Be Dragons.

CHAPTER 6: ANTS, WEATHER, AND ORGANIZATIONAL INTELLIGENCE.

King Arthur’s Ants.

Common Scents.

Knowledge Weather.

Why Should I Buy This?

Yes, But, Rebut.

The Asian Executive’s Question.

Making the Weather.

CHAPTER 7: COLLABORATION, NOT COBLABORATION.

One of Seven.

Three Faces of Coblaboration.

What Facilitation Does and Why It Is Not Enough.

The Good: What Collaboration Means, How It Helps, and When It Helps.

The Bad: The Pitfalls of Problem Sharing.

The Rules of Which.

The Ugly: The Challenge of Collaborative Citizenship.

The Art of Citizenship.

Here There Be Dragons.

CHAPTER 8: CREATIVE CONFLICT, TRAGIC TRUST.

A Tragedy of Trust.

Calm as a Clam.

Three Ways of Settling Conflict.

Regressive and Progressive Conflict.

How Trust Works.

Trust in the Land of Lear.

Better Conflict through Trust.

Here There Be Superdragons.

CHAPTER 9: CLIMBING TOWARD CAMELOT.

Presto Change-o.

Poetry in Motion.

The One-Eyed Woman.

Pocket Change.

How Change Takes Flight.

The Dragon Unlearning.

The Three Arts of Unlearning.

The Road to Camelot.

EPILOG: ROUNDING THE WORLD.

NOTES.

INDEX.

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Author Information

DAVID PERKINS is a senior professor at the Harvard Graduate School of Education. He is a founding member of Harvard’s Project Zero, a research outfit focused on cognitive-symbolic capacities and their implications for learning in all settings, and for many years codirected the project with renowned education specialist Howard Gardner. He is also the author of The Eureka Effect: The Art and Logic of Breakthrough Thinking, Outsmarting IQ: The Emerging Science of Learnable Intelligence, and Smart Schools: Better Thinking and Learning for Every Child.
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