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Textbook
Human Resource Management for the Hospitality IndustryISBN: 978-0-471-28972-2
Paperback
368 pages
January 1990, ©1990
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HUMAN RESOURCE FUNCTIONS.
Staffing.
Analyzing and Designing Jobs.
Training.
Evaluating Employees.
Working Successfully with Unions.
Employee Compensation.
Health and Safety.
MANAGING STAFF.
The Nature of Management and Leadership.
Communicating.
Developing a Positive, Motivating Organizational Climate.
Managing a Diverse Work Force.
Building a Team.
Managing Change and Resolving Conflicts.
Disciplining Employees.
Delegation.
Managing Service.
Appendices.
Index.
Staffing.
Analyzing and Designing Jobs.
Training.
Evaluating Employees.
Working Successfully with Unions.
Employee Compensation.
Health and Safety.
MANAGING STAFF.
The Nature of Management and Leadership.
Communicating.
Developing a Positive, Motivating Organizational Climate.
Managing a Diverse Work Force.
Building a Team.
Managing Change and Resolving Conflicts.
Disciplining Employees.
Delegation.
Managing Service.
Appendices.
Index.
Resources for
Instructors
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