 The Professional Housekeeper, 4th Edition
ISBN: 978-0-471-29193-0
Hardcover
320 pages
December 1998
US $83.50
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Housekeeping: The Scope of the Lodging Industry.
Key Roles and Responsibilities of the Professional Housekeeper.
Effective Staffing and Scheduling.
Training, Motivating, and Evaluating Staff.
Cleaning Guest Rooms and Bathrooms.
Cleaning Public Areas and the Back of the House.
Maintaining Floors.
Managing the Care of Interior Design Elements.
Managing Equipment and Supplies.
Managing the On-Premise Laundry and Working with Contract Laundry Operations.
Controlling Linens, Uniforms, and Storage.
Preparing and Managing Budgets.
Overseeing Safety and Security.
Trends for Today: Using Technology, Instituting Environmental Practices.
Capitalizing on Opportunities for the Future.
Glossary.
Index.
Key Roles and Responsibilities of the Professional Housekeeper.
Effective Staffing and Scheduling.
Training, Motivating, and Evaluating Staff.
Cleaning Guest Rooms and Bathrooms.
Cleaning Public Areas and the Back of the House.
Maintaining Floors.
Managing the Care of Interior Design Elements.
Managing Equipment and Supplies.
Managing the On-Premise Laundry and Working with Contract Laundry Operations.
Controlling Linens, Uniforms, and Storage.
Preparing and Managing Budgets.
Overseeing Safety and Security.
Trends for Today: Using Technology, Instituting Environmental Practices.
Capitalizing on Opportunities for the Future.
Glossary.
Index.
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