Covers everything MIS managers need to design systems that allows easy access to information, the ability to easily merge information from multiple sources, and creating models for analyzing the information. The book examines decision making in general, the translation of knowledge about decision making into a DSS model, and the actual programming of a DSS. The book combines the theoretical underpinnings of the topic with practical application using tools and technology currently available. It integrates the issues multinational corporations face when coordinating information globally. Contains a running example throughout, so readers will understand the complete process from start to finish.