![]() The Saturn Difference: Creating Customer Loyalty in Your Company
ISBN: 978-0-471-31449-3
Hardcover
274 pages
February 1999
US $24.95
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Vicki Lenz spent more than twenty years in sales and marketing, and in 1993 she started her own marketing, consulting, and training business. Her clients include a mix of small and large businesses and organizations, from retail companies to industrial and professional firms. She speaks to business and professional audiences. Vicki lives in Louisville, Kentucky. For more information, visit her Web site at www.vickilenz.com. She is a loyal Saturn customer.

