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Dealers, Healers, Brutes & Saviors: Eight Winning Styles for Solving Giant Business Crises

ISBN: 978-0-471-34782-8
267 pages
February 2000
Dealers, Healers, Brutes & Saviors: Eight Winning Styles for Solving Giant Business Crises (0471347825) cover image
Praise for Dealers, Healers, Brutes & Saviors "These revealing stories capture what it takes today to lead your company through a crisis." -Heath Meriwether; Publisher, Detroit Free Press "I urge all senior managers to read this book.. Most crises are sudden, with intensity building in a couple of days like a tropical storm. Gerry's wisdom will prepare you before it becomes a category-4 hurricane." -Dr. Ilker Baubars, Senior Deputy Dean, Graduate School of Industrial Administration, Carnegie Mellon University "Dealers, Healers, Brutes, and Saviors is must reading for any executive, who too often does not recognize a crisis until it's too late. Gerald Meyers's keen insight into crisis management has been invaluable to many corporate CEOs, including me." -John R. Hall, Retired Chairman of the Board and CEO, Ashland, Inc. "There's a huge range of responses that are feasible when you're faced with a crisis. Knowing how real people chose, acted, and succeeded in managing their crises is critical to solid decision-making. That's what this book is all about and why it is worth the investment." -Edward A. Snyder, Dean, The Darden School University of Virginia "Confronted by crisis, the successful leaders profiled in this fast-moving, readable book universally embrace risk, take charge, move quickly, often, save their companies." -James A. Henderson, Chairman and CEO Cummins Engine Company
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Unorthodox Operators: Taming Big Labor.

Peacemakers: Finding a Solution.

Brilliant Brutes: Respected and Feared.

Healers: Restoring Health.

Dealmakers: Gutsy Gamblers.

Sizzle Sellers: Winning the Heart of the Market.

Saviors: Virtuoso Performers.

Master Managers: Courage Meets Chaos.

Index.

About the Authors.
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GERALD C. MEYERS, a former Chairman and CEO of American Motors Corporation, is a well-known expert in the field of crisis management in business. He is currently a professor at the University of Michigan in Ann Arbor. Mr. Meyers also taught for more than a decade at the Graduate School of Industrial Administration at Carnegie Mellon University in Pittsburgh. Mr. Meyers is president of his own crisis management firm, headquartered in Michigan. SUSAN MEYERS is a freelance writer and former newspaper editor. Together with her father, Gerald C. Meyers, she has coauthored and published over a dozen business commentaries in national newspapers including the New York Times, the Wall Street Journal, and the Los Angeles Times.
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"These revealing stories capture what it takes today to lead your company through a crisis."(Heath Meriwether, Publisher, Detroit Free Press)

"I urge all senior managers to read this book....Most crises are sudden, with intensity building in a couple days like a tropical storm. Gerry's wisdom will prepare you before it becomes a category-4 hurricane." (Dr. Ilker Baybars, Senior Deputy Dean, Graduate School of Industrial Administration, Carnegie Mellon University)

"Dealers, Healers, Brutes, and Saviors is must reading for any executive, who too often does not recognize a crisis until it's too late. Gerald Meyers' keen insight into crisis management has been invaluable to many corporate CEOs, including me."(John R. Hall, Retired Chairman of the Board and CEO, Ashland, Inc.)
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