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E-Business and ERP: Transforming the Enterprise

ISBN: 978-0-471-39208-8
208 pages
June 2000
E-Business and ERP: Transforming the Enterprise (0471392081) cover image
Is Your Company Getting the Most from Its Investment in Change?

Many companies have already invested heavily in infrastructure change, some are making that investment now, and all are contemplating the costs of becoming or evolving as an e-business. Is your company a "greenfield" organization with no back-end systems, or one whose infrastructure support systems are integrated across the enterprise? Are you just beginning to think about e-business capabilities, or are you on the leading edge of convergence? Whatever your company's position on the ERP/E-Business Matrix, E-Business and ERP: Transforming the Enterprise provides the proven techniques you need to know to meld enterprise resource planning capabilities with the communications power of the Internet.

Is Your Company Positioned for E-Business Success?

The Internet has revolutionized twenty-first century business. Organizations today can communicate with customers, suppliers, and sellers at e-speed with the click of a mouse. Yet, with all of the excitement about the external possibilities of the Internet, companies still need efficient internal processes to make and move products, manage finances, recruit and motivate employees, and excel.

E-Business and ERP: Transforming the Enterprise covers the skills and tools you will need to combine existing ERP software and capabilities with emerging Web-based technologies. In this forward-thinking outline for a new business structure, executives and managers will discover:
* Strategies for established companies to penetrate the Internet marketplace
* Procedures that lower costs across the supply and demand chain
* Techniques that help you meet-and master-the dot.com challenge

The companies best positioned to succeed in the near future are those that can balance existing ERP-based infrastructures and capabilities with exciting new e-business innovations. E-Business and ERP: Transforming the Enterprise examines the changing but essential role of ERP, places it in the context of the Web-based technologies defining today's e-business environment, and reveals how to blend the best aspects of both to create a strong and flexible twenty-first century business enterprise.
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Concepts Behind the Electronic Enterprise.

Inside Out, Outside In: Complimentary Technologies of ERP and E-Business.

Web Economics: Valuing Your ERP and E-Business Investments.

ERP/E-Business Matrix: Options and Scenarios.

Behind the Web: Supply-Chain Management.

Customer Relationship Management.

ERP/E-Business Impact on Shared Services.

Triple Play: Technology, Processes, and People.

ERP/E-Business Matrix Destination Goals.

Migration Path Options.

Program and Project Management.

ERP Vendor Responses to E-Business Challenges.

Glossary.

Index.
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GRANT NORRIS, BS, MBA, is a Partner at PricewaterhouseCoopers in the Management Consulting Services Practice based in Philadelphia.
JAMES R. HURLEY BA, MBA, CAGS, CPA, is a Partner in PricewaterhouseCoopers Information, Telecommunication, and Entertainment Practice based in New Jersey.
KENNETH M. HARTLEY, BS, MBA, CFPIM, is a Partner with PricewaterhouseCoopers.
JOHN R. DUNLEAVY, BA, MBA, CPA, is a Partner at PricewaterhouseCoopers.
JOHN D. BALLS, BA, MS, MBA, is CIO, Vice President, and Program Director for a leading Fortune 100 communications company's Enterprise Resource Planning (ERP) initiative.
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"It's full of diagrams and is written in a direct and concise style." (Internet Works)

"To the right business, the message could be useful." (Ambassador, October 2000)
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