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Triumph Over Tragedy: September 11 and the Rebirth of a Business

ISBN: 978-0-471-43359-0
240 pages
November 2002
Triumph Over Tragedy: September 11 and the Rebirth of a Business (0471433594) cover image
A true story of rebuilding and remembrance in the wake of tragedy
The September 11 attacks on the World Trade Center devastated investment banking and brokerage firm Keefe, Bruyette & Woods, Inc. (KBW) in every way possible. KBW's headquarters were located on the eighty-eighth and eighty-ninth floors of 2 World Trade Center and as a result of the attacks, the company lost one-third of its staff. The enormity of KBW's plight raises the question about how much a single company can lose and still conjure the strength and resources to regenerate itself. Triumph over Tragedy is the story of a group of people with indomitable spirit who literally fought their way out of the collapsing building to revive their company, support each other, and care for the victims' families. This inspirational book captures the experiences of KBW's survivors, including that of author and KBW CEO John Duffy who lost his son, Christopher, and longtime partner, co-CEO and Chairman Joseph Berry. Triumph over Tragedy introduces readers to the individuals behind the news stories: those representing a nation of people and businesses struggling to cope. This book also provides valuable lessons on rebuilding, which are reflected in the personal stories told by the KBW staff and the choices made at KBW regarding leadership, support for the families of those missing or dead, and methods for reestablishing the business.
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PROLOGUE.

PART I: TRAGEDY.

1. LIFE BEFORE 9/11.

2. FOUNDING FATHER: A HISTORY OF KBW.

3. WATCHING THE HORROR UNFOLD.

4. INSIDE TOWER TWO.

PART II: TRIUMPH.

5. THE HARTFORD COMMAND CENTER.

6. CIRCLING THE WAGONS: THE NEXT FEW DAYS.

7. YOU ARE ONLY AS GOOD AS YOUR EMPLOYEES.

8. WHEN YOU CAN'T GO HOME AGAIN.

9. THE PAPER TRAIL: RECREATING OUR FINANCIAL PICTURE.

10. TAKING CARE OF OUR OWN: THE FAMILY FUND.

11. A NEW HOME, A NEW BEGINNING.

AFTERWORD: FATHERS AND SONS.

IN MEMORIAM.

INDEX.
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JOHN DUFFY is the Chairman and CEO of Keefe, Bruyette & Woods, Inc. (KBW), a New York- based investment banking and brokerage firm. Mr. Duffy has more than twenty years' experience at KBW involving bank and thrift mergers and capital-raising activity. He lives in Crestwood, New York, with his wife Kathy and his children, Kevin, Brian, Kara, and Caitlin.

MARY S. SCHAEFFER spent almost twenty years working in the corporate financial community before turning full time to writing. She writes three business newsletters for IOMA and has authored four books for Wiley. She lives in Port Washington, New York, with her children, Ben and Lara Ludwig.
John Duffy's proceeds will benefit KBW's Family Fund.
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"Triumph Over Tragedy is another valuable document preserving a record of Sept. 11, telling the story of rebuilding a business." (USA Today, September 16, 2002)
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