 Core Concepts of Operations Management
ISBN: 978-0-471-46604-8
Paperback
512 pages
May 2003
US $66.95
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About the Authors.
1. Introduction to Operations Management in a Global Environment.
PART I. BUILDING CAPABILITIES TO COMPETE GLOBALLY.
2. Gaining Competitive Advantage Through Operations.
3. Enhancing Productivity: A Key to Success.
4. Quality Management.
5. Enterprise Integration and Supply Chain Management: A Strategic Perspective.
PART II. DESIGNING THE SYSTEM TO PRODUCE SERVICES AND GOODS.
6. Product Development: A Team Approach.
7. Models and Forecasting.
8. Process Selection: Volume Drives Costs and Profits.
9. Capacity Decisions.
10. Facility Location in a Global Environment.
11. Facility Layout.
PART III. PLANNING AND MANAGING OPERATIONS.
12. Aggregate Planning.
13. Planning for Material and Resource Requirements.
14. Inventory Management.
15. Just-in-Time and Theory of Constraints.
16. Scheduling.
17. Project Management.
18. Time-Based Competition.
19. Redesigning Business Processes.
20. Quality Control.
21. Supply Management.
22. Job Design and Work Measurement.
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