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Managing IT as a Business: A Survival Guide for CEOs

ISBN: 978-0-471-47104-2
256 pages
October 2003
Managing IT as a Business: A Survival Guide for CEOs  (0471471046) cover image


With Managing IT as a Business you'll get practical advice on how to unleash the full potential of this critical function so that companies can derive maximum benefit. It offers a proven plan for bridging the gap between CEOs and CIOs that has, until now, impeded their ability to work together in order to craft objectives, establish budget guidelines, and develop metrics for measuring IT value and success. In short, with this book as a guide, business leaders will learn how to manage IT as they would any other functional business unit.
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Table of Contents




1. Get the CIO on the Executive Team.

2. Link IT Strategy to Corporate Strategy.

3. IT Management Is about Relationship Management.

4. Align the IT Organization Structure with Profitability Drivers.

5. Understand the Real IT Spend.

6. Focus on Outcomes, Not Process.

7. Leveraging Investment Cycles and the Power of Standardization.

8. Talk about Information Technology and Use IT Appropriately so Others Know It Is Important.

9. Information Technology Improvement Never Ends.


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Author Information

MARK D. LUTCHEN is the former Global CIO of PricewaterhouseCoopers. In that role he was responsible for reengineering, reconstructing, and integrating the company’s worldwide IT systems during that organization’s massive late ’90s merger. With nearly three decades of operating experience, he has consulted on IT management with numerous Fortune 500 companies and executives. He currently leads PwC’s Business Risk Management Initiative, which provides senior executives with practical strategies to manage IT risks and optimize IT investment and resources.
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