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The Relationship Edge in Business: Connecting with Customers and Colleagues When It Counts
ISBN: 978-0-471-47712-9
Hardcover
256 pages
April 2004
US $24.95 Add to Cart

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  • Description
  • Table of Contents
  • Author Information
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With real case studies and step-by-step guidance, The Relationship Edge in Business shows you how to:
  • Develop the right mindset–understand that personal relationships are vital to business success
  • Ask the right questions—discover the common ground you share with others
  • Do the right thing—be truthful and straightforward or you’ll undermine the goodwill you’ve worked so hard to build
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