 Hospitality Information Systems and E-Commerce
ISBN: 978-0-471-47849-2
Paperback
304 pages
March 2005
US $70.50
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Acknowledgments
PART I. GENERAL APPLICATIONS
Chapter 1. Understanding Hospitality Information Systems and Information Technology
Chapter 2. Computer Hardware for Hospitality
Chapter 3. Computer Software for Hospitality
Chapter 4. Computer Networks and Telecommunications for Hospitality
PART II. HOSPITALITY MANAGEMENT AND THE INTERNET
Chapter 5. Electronic Commerce (E-Commerce)
Chapter 6. E-Information and Distribution Systems
Chapter 7. E-Business Strategies and Solutions
PART III. HOSPITALITY FUNCTIONAL APPLICATIONS
Chapter 8. Computer Reservations Systems (CRS) and Global Distribution Systems (GDS)
Chapter 9. Property Management Systems (PMS) and Point of Sale Systems (POS)
Chapter 10. Accounting Control and Production Systems
Chapter 11. Marketing and Human Resources Management Systems
Chapter 12. Safety, Security, and Physical Plant Systems
Glossary
Index
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