Communication Patterns of Engineers
January 2004, Wiley-IEEE Press
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"…a mountain of research. Virtually every paragraph contains foods for thought. If you want a broad view of engineering communication…I highly recommend this book." (Computing Reviews.com, June 22, 2004)
“...looks at all aspects of engineering communication, including how much time engineers spend reading for their jobs and the kind of information they produce as a result of their work.” (The Institute, January 7, 2004)