DWAYNE PHILLIPS has worked as a systems and computer engineer for the U.S. government since 1980. He performed liaison work with foreign governments, developed and maintained software, and for most of the past twelve years has managed projects. He is the author of The Software Project Manager’s Handbook: Principles that Work at Work, also from Wiley-IEEE Computer Society Press.

ROY O’BRYAN has been on the leading edge of technology for forty-two years, developing software and hardware systems. A former Senior Executive Fellow at the Kennedy School of Government, Harvard University, O’Bryan has worked for the past thirteen years at Northrop Grumman as a Senior Staff Engineer providing technical and management assistance to a number of government programs.