 Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It
ISBN: 978-0-471-55174-4
Hardcover
240 pages
January 1992
US $80.00
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This price is valid for United States. Change location to view local pricing and availability. This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 1-2 days delivery time for paperbacks, and 3-5 days for hardcovers. The book is not returnable.
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Momentous Minutiae.
Outside Oversights.
Annoying Impressions.
Table Transgressions.
Environmental Apathy.
Menu Missteps.
Service Stumbles.
Attitude Errors.
Vacant Verbiage.
Culinary Catastrophes.
Beverage Blunders.
Cleaning Calamities.
Restroom Repulsion.
Family Fiascos.
Disabled Disasters.
Teenage Turnoffs.
Elderly Irritations.
Management Mistakes.
Closing Comments.
Helpful Homework.
Outside Oversights.
Annoying Impressions.
Table Transgressions.
Environmental Apathy.
Menu Missteps.
Service Stumbles.
Attitude Errors.
Vacant Verbiage.
Culinary Catastrophes.
Beverage Blunders.
Cleaning Calamities.
Restroom Repulsion.
Family Fiascos.
Disabled Disasters.
Teenage Turnoffs.
Elderly Irritations.
Management Mistakes.
Closing Comments.
Helpful Homework.
