"I Wish I'd Said That!": How to Talk Your Way Out of Trouble and Into Success
I Wish I Hadn't Said That!
The Six Styles of Communication.
HOW TO CREATE YOUR OWN COMMUNICATION KALEIDOSCOPE.
The Noble: Truth in Action.
The Socratic: Thoughts That Breathe, Words That Burn.
The Reflective: The Sweeter Banquet of the Mind.
The Magistrate: The Good, the Bad, and the Really Ugly.
The Candidate: The Good, the Bad, and the Hardly Ever Ugly.
The Senator: Now You See Me, Now You Don't.
HOW TO USE STYLE TO TALK YOUR WAY OUT OF TROUBLE AND INTO SUCCESS.
Gaining Power without Generating Resentment.
Style, Gender, and the Organization.
Talking with Difficult People.
Using Style to Climb the Corporate Ladder.
Surviving the Group Meeting.
Talking about Sensitive Issues.
Epilogue: I'm Glad I Said That!