 Essentials of Balanced Scorecard
ISBN: 978-0-471-56973-2
Paperback
244 pages
April 2004
US $34.95
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1. Overview.
2. What Is Balanced Scorecard?
3. From Management to Performance Management.
4. Mission, Vision, Values: The Precursor to Balanced Scorecard.
5. Six Success Factors to Implementing Balanced Scorecard.
6. Success Factor One: Understand Self.
7. Success Factor Two: Understand the Balanced Scorecard Learning Cycle.
8. Success Factor Three: Know the Road Map for Implementation.
9. Success Factor Four: Treat Balanced Scorecard as a Project.
10. Success Factor Five: Use Technology as an Enabler.
11. Success Factor Six: Cascade the Scorecard.
12. Eleven Deadly Sins of Balanced Scorecard.
13. The Ultimate Partnership: Balanced Scorecard and Performance Management.
Endnotes.
Glossary.
Suggested Readings.
Appendix: Informational Web Sites and Sample Vendor List.
Index.
