Essentials of Balanced Scorecard
* Explains what balanced scorecard is and addresses the challenges and solutions for its implementation.
* Addresses the concerns of the mid to small corporation as well as the emerging business
* Each chapter provides tips and techniques as well as real world examples
2. What Is Balanced Scorecard?
3. From Management to Performance Management.
4. Mission, Vision, Values: The Precursor to Balanced Scorecard.
5. Six Success Factors to Implementing Balanced Scorecard.
6. Success Factor One: Understand Self.
7. Success Factor Two: Understand the Balanced Scorecard Learning Cycle.
8. Success Factor Three: Know the Road Map for Implementation.
9. Success Factor Four: Treat Balanced Scorecard as a Project.
10. Success Factor Five: Use Technology as an Enabler.
11. Success Factor Six: Cascade the Scorecard.
12. Eleven Deadly Sins of Balanced Scorecard.
13. The Ultimate Partnership: Balanced Scorecard and Performance Management.
Appendix: Informational Web Sites and Sample Vendor List.