About the author LOWELL JAY ARTHUR is the author of five popular Wiley books on software engineering including Software Evolution and Rapid Evolutionary Development. Mr. Arthur has over 21 years of work experience developing and maintaining software in IBM, UNIX, and PC environments. He has consulted with many firms including Motorola, Kodak, and E-Systems about programmer productivity, software quality, and improved software development and maintenance methodologies. Mr. Arthur is a quality improvement team leader, facilitator, and instructor with an extensive background in quality improvement, process design, and software measurements for information systems development and maintenance. For the last three years, he has been continuously involved in implementing TQM in a large software organization.