Partial table of contents:

MANAGING FOR QUALITY--AN INTRODUCTION TO PUBLICATIONS PROJECT MANAGEMENT.

Managing for Quality--A Process Model.

A Model of the Publications-Development Life Cycle.

STARTING THE PROJECT--THE INFORMATION-PLANNING PHASE.

Starting Projects on Time.

Defining the Need for Information.

Creating the Project Plan.

ESTABLISHING THE SPECIFICS--THE CONTENT-SPECIFICATION PHASE.

Creating the Content Specifications.

Revising the Project Plan.

Creating a Tracking System.

KEEPING THE PROJECT RUNNING--THE IMPLEMENTATION PHASE.

Keeping the Project Operating Smoothly.

Tracking Progress.

Managing Change.

Developing Prototypes.

Anticipating Changes in the Development Life Cycle.

MANAGING THE PRODUCTION PHASE.

Managing Production Activities.

Managing Indexing.

Scheduling Copyediting.

ENDING THE PROJECT-- THE EVALUATION PHASE.

Evaluating the Publications Project.

Evaluating the Publications Process.

Preparing for the Project's Future.

Appendices.

Bibliography.

Index.