 Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
ISBN: 978-0-471-59403-1
Paperback
352 pages
April 1994
US $70.00
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The Problem of Unusable Products and Systems.
Overview of Usability Testing.
PREPARING FOR USABILITY TESTING.
Setting Up a Testing Environment.
Testing Roles with Special Emphasis on the Test Monitor.
SIX STAGES OF CONDUCTING A TEST.
Developing the Test Plan.
Selecting and Acquiring Participants.
Preparing the Test Materials.
Conducting the Test.
Debriefing the Participant.
Transforming Data Into Findings and Recommendations.
EXPANDING USABILITY.
Establishing a Usability Program: Strategies and Tactics.
Appendix.
References.
Index.
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