 Information Technology: Strategic Decision-Making for Managers
ISBN: 978-0-471-65293-9
Hardcover
464 pages
September 2004
US $87.95
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Chapter 1. Technology Transforms the Organization.
Chapter 2. A Dynamic Model of IT Strategy in a Netcentric Economy.
Chapter 3. New Business Models.
Chapter 4. Organizational Transformation with IT.
Chapter 5. Globalization and IT in International Business.
Chapter 6. Assessing the Value of Investing in IT: The Productivity Paradox.
Chapter 7. Making the IT Investment Decision.
Chapter 8. Choosing Technology.
Chapter 9. Implementing IT.
Chapter 10. Structuring and Managing The IT Function.
Chapter 11. Management Control of Information Technology.
Chapter 12. The Legacy Environment.
Chapter 13. The First Component: Computer Systems.
Chapter 14. The Second Component: The Database.
Chapter 15. The Third Component: Powerful Networks.
Chapter 16. Electronic Commerce: Changing How Business Is Done.
Chapter 17. Business Process: Examples from ERP and CRM.
Chapter 18. Decision and Intelligent Systems.
Chapter 19. Knowledge Management: Benefiting from Core Competencies.
Chapter 20. Technology Haves and Have Nots: The Digital Divide in the US and the World.
Chapter 21. Ethical Issues and a Look Ahead.
Bibliography.
Index.
