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Outsourcing: The Definitive View, Applications, and Implications

ISBN: 978-0-471-69481-6
288 pages
April 2006
Outsourcing: The Definitive View, Applications, and Implications (0471694819) cover image



Outsourcing is the hottest topic in business, and it will likely stay that way. Managers, workers, executives, and almost anyone else involved in any large business will probably have to deal with it one day, in one way or another. Outsourcing is a business issue first and foremost, but it's also a political, personal, and cultural issue that many people, not least managers and executives, find difficult to fully understand.

Outsourcing documents the theory, facts, myths, benefits, and costs of outsourcing and gives managers the information they need to implement an outsourcing program that will help their business the most and hurt their employees the least. Bringing together noted academics, corporate leaders, and outsourcing practitioners, the book covers all the major topics in the outsourcing debate, but also presents expert guidance for business leaders dealing with the practical side of this global issue:

  • What outsourcing is and is not
  • Which companies can benefit from it
  • Incentives and implications
  • Notable successes and failures
  • Outsourcing for small and large companies
  • Communicating about outsourcing
  • Outsourcing terminology
  • And much more
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Table of Contents


Chapter 1. What Is Outsourcing?

Chapter 2. Who Is Outsourcing?

Chapter 3. Imperatives.

Chapter 4. How Do I Begin Outsourcing?

Chapter 5. Vertical Integration and Outsourcing Considerations in the Health-Care Sector.

Chapter 6. From the Experts: Life After Outsourcing— A Sourcing Management Model(Outsourcing Is Really Sourcing).

Chapter 7. More from the Experts.

Transforming the Next Generation of Outsourcing (IBM and the Outsourcing Institute).

Outsourcing for Expertise (Scott Gerschwer).

Human Resources Outsourcing Comes of Age (Scott Golas).

Can Campus Recruiting Really Be Effectively Outsourced? (Daniel Williams and John Flato).

A Strategic Approach to Outsourcing (Christopher J. Damm).

Economics of Outsourcing (Gordon Walker).


Glossary of Outsourcing Terms.

Outsourcing Companies and Services.


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Author Information

NICHOLAS C. BURKHOLDER is President of eStore Services and the founder and Trustee of Staffing.org. As a specialist in workforce selection and management, he has worked for such organizations as Johnson & Johnson, CIGNA, The Vanguard Group, and the U.S. Army. He is also the author of On Staffing: Advice and Perspectives from HR Leaders, from Wiley.
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