BASEM EL-HAIK, PhD, is a Six Sigma and Design for Six Sigma consultant, author, and founder of Six Sigma Professionals, Inc., a firm providing Six Sigma and DFSS implementation, training, and consulting for industries ranging from financial services to high technology. Dr. El-Haik is a well-known author, consultant, and speaker on the subject. Throughout his career Dr. El-Haik trained, certified, coached, and mentored over 400 belts (Green Belts, Black Belts, and Master Black Belts) in DFSS and Six Sigma in both tracks: product and service (transactional).

RAID AL-AOMAR, PhD, is Assistant Professor of Industrial Engineering at Jordan University of Science and Technology (JUST). Dr. Al-Aomar has worked for several years as a consultant on Simulation and Lean Manufacturing at General Motors and Ford Motor Company in Detroit and as an adjunct faculty member at Wayne State University.