Phil Harkins is CEO of Linkage, Inc., a global consulting company that has worked with hundreds of organizations worldwide. In his own consulting and executive coaching work, Phil focuses on senior leaders and leadership teams at the top. His clients include many Fortune 1000 companies, as well as government agencies and healthcare organizations. He has written several books, including Powerful Conversations: How High Impact Leaders Communicate, Click!, and The Art and Practice of Leadership Coaching. He has also authored articles for journals and magazines. Harkins is a frequent speaker on important leadership topics at conferences, seminars, and programs around the globe.

Keith Hollihan is a writer who has collaborated with many top business and leadership experts on books and articles covering the gamut of issues that leaders face today. He is also coeditor of The Art and Practice of Leadership Coaching: 50 Top Executive Coaches Reveal Their Secrets and Enlightened Power: How Women Are Transforming the Path to Leadership, both published by Jossey-Bass, an imprint of Wiley. Keith lives in Brooklyn, New York, with his wife and two sons.