  The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities
ISBN: 978-0-471-71889-5
Hardcover
384 pages
May 2005
US $42.50
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Introduction: Outsourcing: Opportunities and Challenges.
Part One: How to Plan, Lead, and Manage Outsourcing Initiatives.
Chapter 1: Overview of the Outsourcing Process.
Chapter 2: Making the Decision to Outsource.
Chapter 3: What You Need to Know before You Start.
Chapter 4: Assessing Cost, Benefit, and Risk for Your Outsourcing Venture.
Chapter 5: Outsourcing Options.
Chapter 6: Selecting Your Suppliers and Vendors.
Chapter 7: Managing Your Outsourcing Vendors.
Chapter 8: Navigating Contracts and Negotiations.
Chapter 9: New Career Opportunities in Outsourcing Management.
Chapter 10: Finding Top Outsourcers: Vendor Directory.
Chapter 11: Avoiding Common Outsourcing Mistakes.
Part Two: The Indispensable Guide to Finding an Outsourcing Career.
Chapter 12: Strategizing for Success in the New Global Economy.
Chapter 13: Learning to Market Yourself in the Global Economy.
Chapter 14: Hot Jobs in Outsourcing.
Chapter 15: Finding an Offshore, Nearshore, or Bestshore Job.
Part Three: The Indispensable Guide for Outsourcing Entrepreneurs.
Chapter 16: Starting Down the Entrepreneurial Path to Outsourcing.
Chapter 17: Capitalizing on the Outsourcing Start-Up Boom.
Chapter 18: Starting an Outsourcing Business.
Glossary.
Index.
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